Program Agenda
December 8 - 10, 2008 - Orlando , FL
*Please note that the program agenda is subject to change.
Download a PDF of the Program Agenda
Day One
7:30 – 8:15am ................ Breakfast
8:15 – 8:30am ................ Course Overview
8:30 – 9:30am ................... Attitudinal & Behavioral S, H & E Improvement: Getting Employees to take Responsibility for Safety & Bring a Safety Attitude to Work
Are you confused by academic terms, catchall phrases, and claims by all the different internal and external consultants when it comes to choosing the most effective way to have employees take responsibility for safety, as well as, bring a safety attitude to work? Do I address attitudes or behaviors? How do I make sense out of everything I hear and read? How do I sort it all out?
This presentation will provide distinctions in predominant behavioral change methods, along with practical examples of ‘what works’ to instill personal responsibility in each employee to achieve breakthroughs in safety, health, and environmental performance.
9:40 – 10:40am .......... Understanding Human Error: Preventing Incidents
Effective methods to prevent human errors are needed to mitigate poor quality, operating errors, damage to equipment, mis-shipments, injuries and health/ environmental incidents.
We will discuss the human factors that cause errors leading to breakdowns in productivity, quality and accidents, injuries and health/environmental incidents, as well as, examine the awareness, skills and strategies to achieve operating excellence.
10:50 – 12:00pm .......... Effective Safety Training-Training Beyond Compliance
Everyone knows you have to complete OSHA and EPA required training such as lockout, respirators, forklift operation, hearing conservation etc. This session will discuss some ways to move beyond compliance and make training more effective, as well as, provide training ideas for all levels of employees that can help improve SH&E performance.
1:00 – 2:00pm ............ The Team Approach to Successful S, H & E Management : Employee Involvement the Right Way!
If we use an analogy that safety is like a game, a serious game no less, but a game. We have players, a field, referees, equipment, rules and requirements, and winning and losing. In order to play any game well and win, we need to work as a team. We will discuss the Team Approach to winning the ‘Safety Game’ and what it takes for employees to take personal responsibility and ownership of the team so that everyone can play and stay safe and healthy.
2:15 – 3:15pm .......... Use of Incentives in Safety Management: What Works and What Doesn't
The use of incentives is a controversial issue. Many companies try and motivate people to behave safely through the use of a variety of programs, prizes, games, gifts, and on and on and on and base their success on safety statistics. We assert that a focus on attitudes, behaviors and rewarding accomplishments, not injury statistics is the key to making safety incentive programs successful.
This session will cover our perspective of what works and doesn’t regarding this topic.
3:15 – 4:00pm .......... Break
4:00 – 5:30pm .......... Communication and Motivational Skills for a Safe and Productive Workplace
Effective Communication has been said to be the most important skill that any person can have in any relationship, be it business or personal. We believe this to be the case when it comes to safety improvement and breaking through to new levels of performance. Intentions and goals are often communicated by leadership but they often lose their believability as they move through the organization. People’s level of motivation can be greatly influenced by how and what we communicate. Our commitment to specific S, H & E results can be elicited through our communications. We will explore both communication and motivational skills for a safe and productive workplace.
5:30 – 7:00pm .......... Reception
Day Two
7:30 – 8:30am ............ Breakfast8:30 - 9:30am ............ Organizational Culture: It's Impact on Safety Outcomes. Using Assessments and Perception Studies to Create Change
There are many views as to what shapes safe and unsafe attitudes and behaviors of both management and labor employees. We will explore what is culture, how is it formed, and the role that organizational culture plays in determining how people think and behave in regard to S, H & E performance. What determines how people act by themselves or with other people? What strategies can be developed to address cultural influences, as well as, be integrated quickly for improving S, H & E performance?
This will be a practical session in which people can understand the role culture and behaviors play in S, H & E excellence, and provide some practical ideas on how to move that forward.
9:45 – 10:45am ............ Recommended Safety Management System
There are several SH&E management systems published today such as ANSI Z10, ISO 14000, ACS -RC Management System, OSHA Voluntary Protection Program, etc where you can pay a high price to become third party certified in one of them. This session will outline a recommended safety and health management program that draws from the practical best of them based on the instructors experience.
11:00 – 12:00pm ............ Dealing with Difficult Employees-Changing Unsafe Attitudes and the Pros and Cons of Discipline
Do you have employees that refuse to comply with SH&E requirements no matter what you do? Usually this is the minority of employees that take more of your time and energy then other tasks, as well as, raises your ‘frustration index’ higher than most things leaders are required to do. Do you finally throw your hands up in dismay and walk away or end up handling the situation in an ineffective manner? We will cover how to effectively deal with difficult employees including how a constructive discipline process can be an effective means for employees to take personal responsibility for changing their own behavior.
12:00 – 1:00pm ............ Lunch on your own
1:00 – 2:00pm ............ The Use of Culture SH&E Assessments-The Value of Perception Studies
Properly assessing your SH&E Culture has tremendous value related to providing integrated, meaningful, relevant and objective data feedback with which to determine the planning, actions and follow through required to maximize the acceleration of safety-related process improvement and culture change. This can also include both a Quality and General Culture focus.
This session will provide an overview of a blended approach integrating Systems Assessment technology with Cultural/Behavioral Assessment Process to provide relevant and useful data with which to maximize improvements and acceleration of desired change or enhancements to your existing process. The assessment process will determine prevailing attitudes, beliefs, norms and values that influence both safe and unsafe S, H & E behaviors.
2:15 – 3:15pm ............ S, H & E Performance Metrics and Personnel Accountabilities (Includes Evaluation methods for program effectiveness)
This session will address two interrelated measurement areas. Company or facility and regulatory agency S, H & E performance metrics. We will also include measurement of the roles, responsibilities and activities for all levels of employees.
4:00 – 5:30pm ............ Developing a Successful Safety Committee
Bring together a group of employees and tell them they are the plant safety committee without a clear purpose, direction, objectives, resources, and leadership empowerment will doom them to failure and perhaps ridicule. Done correctly, a safety committee can be the heart of a successful safety program. This session will offer practical recommendations and ideas for developing the successful safety committee.
Day Three
7:30 – 8:30am ............ Breakfast8:30 - 9:30am ............ Hazard Recognition Techniques and Job Hazard Analysis
A get' er done now attitude can often result in low hazard recognition and injury. There are common sense do it yourself and commercial off the shelf training and tools that can increase employee hazard awareness. The attendee should take away several new tools from this session.
9:45 – 10:45am ............ Translating Safety Performance into Bottom-Line Benefits - Selling Safety to Management and Labor
Selling Safety to Corporate or Site Management (MT/PS) - Often the safety manager, as well as, other labor or management leadership personnel, need to be good salespeople in order to convince management to devote more scarce or competing resources to the safety effort. This safety advocate needs to present his or her program under the business umbrella and not just as a compliance issue. The session will focus on selling safety and the evidence that good safety is good for business.
11:00 – 12:00pm ............ Q&A and Open Discussion
In this final hour of the conference the floor is open. Both instructors have many years of practical experience from the SH&E technical, management, and consulting sides. They will attempt to field all questions about the topics presented and others not discussed.
12:00 ............ Meeting Adjourn
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